May 2, 2014 - Dexport

Servicesuccesfactoren van Duitse webshops in 2014

Erfolgsfaktoren im E-Commerce − Deutschlands Top Online Shops Vol. 3’. Bereikbaarheid en toegankelijkheid van informatie zijn de belangrijkste succesfactoren Voor 60% van de ondervraagde consumenten is een uitgebreid servicegedeelte essentieel. Uitgebreide informatie over de onderneming, informatie over de stappen van het bestelproces, een uitgebreide FAQ-pagina en gedetailleerde contactdetails helpen het vertrouwen van de consument te […]

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